Frequently Asked Questions (FAQs)

1. What is Pwodwi Lokal Ayiti?

Pwodwi Lokal Ayiti is an online store that offers high-quality, natural products sourced from Haiti. We focus on bringing authentic Haitian ingredients and craftsmanship to our customers worldwide.

2. What products do you sell?

We offer a variety of natural Haitian products, including:

• Organic herbs and spices

• Handmade skincare and beauty items

• Traditional Haitian teas and remedies

• Locally crafted accessories and goods

3. Where do your products come from?

All our products are sourced directly from Haitian farmers, artisans, and local producers, ensuring authenticity and supporting the local economy.

4. Do you ship internationally?

Yes! We offer international shipping so you can enjoy Haitian products no matter where you are. Shipping rates and delivery times vary by location.

5. How long does shipping take?

Shipping times depend on your location. Generally:

• Canada & the U.S.: 3-6 business days

• Other international locations: 8-10 business days

6. What payment methods do you accept?

We accept major credit/debit cards, PayPal, and other secure payment methods.

7. Can I return or exchange a product?

Due to the nature of our products, all sales are final. However, if you receive a damaged or incorrect item, please contact us within 7 days for assistance.

8. How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email to monitor your delivery.

9. Do you offer wholesale pricing?

Yes, we offer bulk pricing for businesses interested in reselling our products. Contact us for more details.

10. How can I contact customer service?

You can reach us via email at pwodwilokalayiti.com, through or by messaging us on our social media pages.